Privacy Policy

This Privacy Policy sets out the basis on which any personal data you provide to us, will be processed. It also details the cookies we use on our Site.

General Information

For your information, this website is operated and wholly owned by Submission Technology Ltd., registered in England with the company number 4456811.

For the purposes of the EU General Data Protection Regulation (2016), Submission Technology Ltd. are the registered data controller with the Information Commissioner’s Office (ICO); our registration number is Z7981900.

If you have any questions regarding this policy, please contact our Data Protection Officer here. If you have a query about your account, please contact our customer service team here.

Information We Collect and Our Lawful Basis for Processing

We collect your personal data when you submit a query via our web form. We collect your name and email address for our legitimate reason of being able to answer your query.

Each time you visit our Site, we may also collect technical information relating to your device, timezone, operating system, browser version as well as other supplementary information such as page load times. We have a legitimate interest to process this data because it helps us tailor and optimize your experience on the Site.

Disclosure and Retention of Your Data

Submission Technology does not disclose your data to any third parties unless required to do so by law or we believe the data needs to be reported to the police.

If you wish to contact us regarding your data, please see the section below.

We keep your data for as long as necessary to respond to your request. There is no need for us to keep your data for any longer unless required to do so by law.

We protect your information with security measures under the laws that apply and we meet international standards. We use a variety of technologies to help protect your personal information from unauthorised access, use, or disclosure.

We apply segmented access controls so only our highly trained and trusted staff can access your data on a need to know basis. All systems and data are located in the UK in controlled and secure areas.

Your Rights as a Data Subject

Under the EU General Data Protection Regulation (GDPR), as a Data Subject, you may exercise your right to:

  • Be informed about your personal data
  • Access your personal data
  • Rectify your personal data
  • Have your data erased
  • Restrict processing (an alternative to data erasure)
  • Object to processing (where we rely on our legitimate interest)
  • Data portability
  • Requests in relation to automated decision making and profiling

If you wish to contact us regarding your data or raise a complaint on how we have handled your personal data, you can email our Data Protection Officer, here, who will investigate this matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can make a complaint to the UK Supervisory Authority, the Information Commissioner’s Office (ICO). Please visit their website for more information: https://ico.org.uk/concerns/

Changes to this Policy

In the event of updates to our service that materially expand the sharing or use of your personal information in ways not already disclosed to you, we will update this privacy policy accordingly. We will gain your consent for processing activities where necessary.

Contact Information

Please submit your queries via the web form on the homepage. If you have a question regarding the processing of your personal data, please contact our Data Protection Officer via email.

Data Protection Officer

Submission Technology Ltd

Email: dpo@submissiontechnology.co.uk

Cookies

We use cookies on our site to provide you with the best experience when you browse our website and to improve our site and its contents. By continuing to browse the site, you are agreeing to our use of cookies and other storage technologies.

We use the following cookies:

  • Targeting Cookies 

Targeting cookies have been set through our site by YouTube because we embed videos from YouTube on our site. These cookies are based on uniquely identifying your browser and internet device. They may be used by YouTube to build a profile of your interests and show you relevant adverts on other sites. If you do not allow these cookies, you will not be able to experience the site fully.

youtube.com

LOGIN_INFO, SID, HSID, demographics, VISITOR_INFO1_LIVE, APISID, GPS, SSID, LOGIN_INFO, YSC, SAPISID

YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.